Frequently Asked Questions

Orders & Shipping

How long does delivery take?

Orders are processed within 1–3 business days. Standard international shipping typically takes 7–14 business days depending on your location. Express options are available at checkout.

Do you ship worldwide?

Yes — we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.

Can I track my order?

Absolutely. Once your order is dispatched, you'll receive a tracking number by email. You can follow your parcel in real time through our tracking page.

Will I have to pay customs or import duties?

Depending on your country, customs duties or taxes may apply upon delivery. These are the responsibility of the buyer and are not included in our prices or shipping fees.

Products

How do I know which size to order?

Sizing can vary depending on the era and the manufacturer. We strongly recommend checking the measurements listed in each product description and comparing them with your own before ordering.

What years and leagues do you cover?

Our collection spans the 1970s through to the latest 2026/2027 season. We carry jerseys from the Premier League, Serie A, La Liga, Bundesliga, Ligue 1, MLS, Conmebol clubs, national teams from across Europe, South America, Africa, Asia and the Americas — and much more.

Do you regularly add new products?

Yes — we drop new jerseys regularly. Follow us on social media or check the New Drops section to stay up to date with the latest arrivals.

Returns & Refunds

What is your return policy?

We accept returns within 14 days of delivery, provided the item is unworn, unwashed, and in the same condition as received. Please contact us before sending anything back.

My item arrived damaged or incorrect. What should I do?

We're sorry to hear that. Please contact us within 48 hours of delivery with photos of the issue, and we'll make it right — either with a replacement or a full refund.

How do I request a return or refund?

Send us an email at support@worldfootballkit.com with your order number and reason for return. Our team will get back to you within 24–48 hours.

Payments

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and more. All transactions are secured with SSL encryption.

Is it safe to pay on your website?

Yes. Our store is powered by Shopify, one of the world's most trusted e-commerce platforms. Your payment information is always encrypted and never stored on our servers.

Still have a question?

Can't find what you're looking for? Reach out to us at support@worldfootballkit.com — we usually reply within 24 hours.